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Holidays online cheaper

Posted on April 10th, 2008 in Travel advice

If ever their was proof that booking holidays direct and online is the cheaper option, take note that even travel Agents are turning away from using the phone as they face waits of up to an hour to larger operators.

The consolidation of the big four Thomson _ Thomas Cook and the relocation of call centres overseas are being blamed for making companies’ phone services worse than ever,with agents naming Thomson Virgin Holidays Mytravel and First Choice as the worst culprits.